Cancellation Policy

Cancellation Policy

We understand that plans may change. Should you need to cancel your reservation, please do so at least [insert number of days] days prior to your scheduled check-in date to avoid any cancellation fees. For more information, please refer to our full Cancellation Policy.

  • Booking Terms and Conditions

By making a reservation at Mountain Creek Luxury Villa, you agree to abide by our Booking Terms and Conditions. This includes adherence to our check-in and check-out times, payment policies, and any specific rules or guidelines provided during your stay.

 

  • Children and Pet Policy

Children of all ages are welcome at Mountain Creek Luxury Villa. We are also a pet-friendly establishment, but kindly request that pets be well-behaved and under control at all times. Additional fees may apply for pets. For more details, please refer to our full Children and Pet Policy.

 

  • Payment and Credit Card Policy

We accept major credit cards for payment. Please note that a valid credit card is required to secure your reservation. Any incidental charges incurred during your stay will be billed to this card. For more details, please refer to our full Payment and Credit Card Policy.

 

  • Liability Disclaimer

While we take every precaution to ensure the safety and security of our guests, Mountain Creek Luxury Villa and its staff are not liable for any accidents, injuries, or loss of personal property during your stay. We encourage all guests to exercise caution and use the provided safety measures.

 

  • Strict Policy on Damages, Smoking, and Misconduct

Mountain Creek Luxury Villa maintains a strict policy regarding damages, smoking, and misconduct. Any damages caused to the property, including but not limited to, furnishings, fixtures, or decor, will incur a fine equal to the cost of repair or replacement. Smoking inside the villa is strictly prohibited and will result in a substantial fine. In the event of vomiting due to excessive alcohol consumption, a significant cleaning fee will be charged. We enforce these policies rigorously to ensure the comfort and safety of all our guests.

 

  • Terms of Use

By accessing and using the Mountain Creek Luxury Villa website, you agree to abide by our Terms of Use. This includes respecting copyrights and trademarks, as well as refraining from any unlawful or harmful activities while on our site. Please remember that it’s crucial to have these policies reviewed by legal counsel to ensure they comply with all applicable laws and regulations.